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When my Windows based laptop - which I only kept around because my Scan Snap only worked with Windows - when the laptop died, I found this little gem which works with both Windows and MacOS. I LOVE the Scan Snaps but they are pricey, This does the job, takes up very little space and is at a price that made purchasing another scanner a pleasant surprise. You don't need the more expensive ScanSnap when you have this one. Great deal.

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Cool stuff!
 from Clinton, MS,  Jul 17, 2014

Not all that pleased with this one, the cost of the device comes with the expectation that you get something without major downsides. I can list some glaring ones. For starters, I have to restart my PC to get the software to recognize the scanner after being idle. This is incredibly inconvenient and a terrible failure on Fujitsu's part. This is with all the troubleshooting they recommend, which boils down to trying different USB ports, and reinstalling the software. A lot of the time documents get misaligned (Receipts in particular) and do not feed correctly, entering the scanner straight and falling into an angle. While the scanner software does correct and straighten documents scanned crooked, it only detects documents coming through the center of the feed tray and stops a scan prematurely if the receipt has fallen out of that sensors view. Keeping the document or receipt straight in the feed tray is very difficult, even with the guides. When feeding a document 14 inches or longer, the scanner quits scanning at the 14 inch mark and feeds the rest of the paper. The best fix I can come up with is tearing the original document to make two pages for one, and this makes the resulting PDF very confusing when the document contains print on both sides. Overall though, it is a huge improvement over your basic all-in-one printer. The thing that bugs me is that I paid this extraordinary price for a device that requires a lot of coddling. Will not purchase a Fujitsu next time!

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Fujitsu Scabber
 from Eastern Panhandle, West Virginia,  Mar 14, 2014

Still learning how to use it. So far it working Great, and fast. Having a little problem finding scanned items, I'm sure it's user error.

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Not as good as advertised
 from Franklin TN,  Mar 3, 2014

I purchased the ScanSnap because I read positive reviews about it online. I have been very disappointed with paper jams, crooked scans, etc. I wish I would have gotten a bigger, better scanner. It would have been worth the extra dollars to help me get things done in a timely fashion. If I could return it, I probably would. It has been a disappointment.

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Scanning heaven.
 from Florida,  Feb 18, 2014

Easy to use Fast Operates as indicated Very forgiving of paper size and quality.

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