Not only was the quality of this product poor, but the customer service that I received from "olderstock.com" was piss poor, to say the very least. They don't offer an 800 number to call if you have any problems. Instead, you have to send them an email and they send you an automatic reply saying that a customer service professional will be contacting you in 1 to 2 days. Well, I have waited 4 days and NO ONE has contacted me at all to resolve this situation. Never again will I order from this website and I highly recommend that others pass on this product, because if it fails like mine did, and you need to deal with their so called customer service, you might find yourself being as frustrated as I am right now. As for the product itself, within 2 days, the power button failed. Now, the only way to turn it on is to plug it in. Also, it is slow to load and runs out of memory quickly. If you get a tablet with only 4gb of storage, I recommend you also order a 16gb micro sd card.