We liked the size and look of the viewer and the fact that it's portable but also comes with the little kickstand. We were all set to use it so downloaded the software that came with it onto our computer and we could not get it to work. We followed the instructions step by step, but when you hit the button to load the pics onto the viewer nothing happened. We confirmed that our pics were the right format and our computer had the right system requirements. We even tried a different computer in and still no luck. We are returning it for a refund.

• How did the image on site compare with the actual product? as shown
• Was the product free of any manufacturer defects? no
• Please tell us about the quality of the product. seemed like a good product, but the software that came with it did not work

I don't ususally write reviews, but this little jewel is a hit. Got one for my wife and she now carries it everywhere, so I got one for my mom and then for my daughter in law. They all love them. I have no idea how many pictures it will hold, we have 2000 in one and it is less than 1/3 full. The only draw back I can think of is you appear limited to only 8 sub albums. I am still exploring this to see if I can increase them, but you can't go wrong with this device. I did look at the other reviews that said they had problems, but we have not had that experience. RWW

• How did the image on site compare with the actual product? image shows the product well
• Was the product free of any manufacturer defects? Yes
• Please tell us about the quality of the product. Well designed and easy to use, hard plastic case with a good quality screen

Great way to carry pictures of your grandchildren and vacation pictures.

• Did the image onsite match the product? Yes
• Was the product free of any manufacturer defects? looked & worked great
• How is the quality of the product? very nice

Easy to use. Excellent for your picture enthusist who likes to show you pictures on a camera all of the time. Very portable. The screen itself is fairly small but bigger than that on a camera. Good quality picture in the viewing window. For a portable digital photo album this one is good. I bought one for the wife and mother in law and now am getting one for mom too!