I had to reorder and send back a total of 4 Dell's. Either the DVD drive didn't work on 2 of them, then they were loaded with the wrong OS and didn't match the code that had to be entered for the OS. One just stopped working after 2 months.
Worked as it should right out of the box. The packaging was a little questionable, but no damage was found. This is the 3rd Dell refurbished unit we have had, no issues. Great Product, Great Service, Thank YOU.
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