Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I spent a lot of time trying to get the Dell to work. It is recognized as a usb mp3 player on my computer, however the power on button does not work. It was non functioning out of the box. Since the price I paid was so low, it wasn't worth returning it to Overstock, ie. shipping costs to send back and time spent on it. I've read elsewhere on the net that other people have similar experiences with the device. Poor quality control on Dell's part.
I was very excited when I ordered this item. I not only ordered one, but I ordered two. I bought one for me and one for my husband. I am not a techno person, but this was very easy for me to use. I would recommend this to anyone who wants to start becoming techno aware.
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