Not pleased with the two that failed, but the problem was handled with a minimum of effort and the 2 replacements are better than what I ordered. Thses things happen and I will purchase more equipment with no reservations. My experience isn't in how the original order is handled but how does a company take care of you if a problem occurs and I rate Overstock the best in handling problems, which are eventually going to happen
- How did the image on site compare with the actual product? yes
- Was the product free of any manufacturer defects? no. 2 out of 3 did not work.
- Please tell us about the quality of the product. Unusual to have a failure. I have purchased a number of rebuilt machines before