Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I purchased this system for elderly friends that had a 10 year old Compaq. Living 10 hours away, I wasn't available to install. It took a few hours but they were able to get all of their needs on the new system. The only problem they had was getting the disk drive to open. After picking it up and accidentally dropping it, maybe 3 inches off the floor, the door opened and they could continue.It has worked great for their limited use... email and games. I would have no problem purchasing another.
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