I had difficulties in getting a working computer when I ordered. I had three before the fourth that worked. Yes, they were refurbished. But the problems were software and the factory where the computer was refurbished forgot to program the second and three one, well. BUT, I have to say Overstock.com did not leave me in a lurch. The staff at customer service worked with me to gain one that was suitable. Yes it was frustrating to receive a nonworking computer but again, I will continue to shop at Overstock.com because they stood behind me and also worked to deserve a reputation of excellence. I am very pleased with the computer and impress by the quality and attention that the customer care service gave me, and the quality of the product which is suitable for me.
- How did the image on site compare with the actual product? wonderfully
- Was the product free of any manufacturer defects? Not the first three computer sent me But the foun\th computer sent me works like a charm
- Please tell us about the quality of the product. I am very pleased with the wuality of the work of the refurbishment on the HP computer
- Would you recommend this to a friend? Yes