Arrived in a timely manner, packaged well. Gave as a gift to my son. He said it was easy to install and runs great so far. I'm sure he'll let me know if something isn't right. Kids always find these things.
- How did the image on site compare with the actual product? yes
- Was the product free of any manufacturer defects? so far so good
- Please tell us about the quality of the product. so far everything is working great
I had to reorder and send back a total of 4 Dell's. Either the DVD drive didn't work on 2 of them, then they were loaded with the wrong OS and didn't match the code that had to be entered for the OS. One just stopped working after 2 months.
ON INSTALLING COMPUTER.....IT DIDNT WORK.HAD A COMPUTER COMPANY AND THEY INSTALLED A NEW VIDEO CARD TO GET IT WORKING. THAT COST ME US$***. THATS NOT RIGHT, A COMPUTER SHOULD START WHEN ITS BOUGHT , REGARDLESS OF ITS PRICE. THIS COMPUTER WAS NOT RIGHT AND I AM OUT PF POCKET. NOT GOOD ENOUGH BY OVERSTOCK..........DISAPPOINTED....MARTIN R******
Was told by a rep before purchase that this was a fast machine, it is not. it is very slow. Also this machine makes quite a bit of noise starting about 10 minutes after start up, sounds like gears grinding together, it is inter-mitant, not constant. I installed Microsoft office, Lexmark printer down-load and Kaspersick anti virus, does not come with anti--virus but I knew that. this should not affect the speed or the noise produced. I have been using it because I need it, I'll hold onto it but am not very pleased with the slow speed. Windows 7 seems to work fine as does the DVD drive, cabinet is spotless. I was not pleased with the keyboard, the keys stuck and were non-responsive, so I went to *** and bought a new one. Customer service at *** was also slow, was on hold a long while the 3 times I called, but the techs were very knowledgeable and personable. on a scale of 1 to 5 stars, I'd give them a 5
I didn't open the computer right away because I was waiting to set up the work area. I opened it about 25 days after receiving. I set it up and got as far as entering the window 7 code, before I could finish entering it went black. Tried restarting but same thing happened only sooner. No noise coming from CPU. I called to get a refund but was told it was past 30 days. It was past 30 days since they shipped it but not from when I received it. They sent out another one and gave me a return authorization without charge. I have no faith the next will be any better. Dell had tons of problems when this brand computer was sold. It is cheap so the item is basically a throw away.
Excelllent refurbished machine. Using as a 'spare.' I am a big fan of Dell products and this was a great buy. Basic features, no word processer, which I wish it did have, and no real 'bells and whistles' but working out well for my needs. Overstock had really fast delivery too, which I was happy about, since my main computer is in the shop for maintainence. This computer comes with Windows 7, which is pretty basic. So far, its running great, and would highly recommend.