It was a hassle to even buy the laptop. I ordered it using my boyfriends card and sent it to my house. Overstock would not send the package until they verified the card. Eventually they sent it, and when I got it I was pleased.. Then.. I turned it on. The battery doesn't hold a charge at ALL. So If I want to use the laptop, it has to be plugged in all the time. If it accidentally gets unplugged, it shuts down immediately. I emailed the seller and they told me they'd send a new battery. I sent my address, but they never replied and I have yet to receive a battery. I'm very dissatisfied but I need this laptop for work. I will not be purchasing anything from Overstock OR this seller ever. I will make sure my friends stay away as well.