Product Reviews

This product can only be shipped to certain zip codes. View full details page for more information.

View Full Details
Options:

This item is out of stock.

Showing 1-4 of 4 reviews for this product
Sort Reviews By:
 
 
Rating
Laptop was OK, Overstock customer service not so
 from Wisconsin,  May 7, 2013

I was looking to replace my wife's aging Compaq running XP service-pack 0 and this seemed to fit the bill. I use Dell Latitudes for my work so I'm familiar with the product. The product arrived 3 days later than promised. When I opened the box I discovered it was lacking a power brick and was not the model in the offer. The offer was for a D630 and I was shipped a D620. Contacting customer service was a nightmare -- don't ever call the 1-800 number. I was told the D630s were out of stock and the D620s listed for $50 more (made no sense); nonetheless I received a $20 refund for the inconvenience. After 3 days Customer Service located a power brick and a week later I was up and running. The D620 certainly is adequate for my wife's needs and the laptop runs fine. I had no difficulty getting the OS initialized and registered. However, this experience demonstrates a lack of customer focus and I doubt I'll be ordering another from Overstock.com.

  • How did the image on site compare with the actual product? Product was listed as D630. I was shipped a D620
  • Was the product free of any manufacturer defects? Product was shipped lacking a power brick
  • Please tell us about the quality of the product. Product arrived in fair-to-good condition with obvious keyboard wear, a grotty-looking vendor logo but no functional defects
  • Would you recommend this to a friend? No
Was This Review Helpful?
 
 
Rating
Refurbished Dell Latitude D630
 from Stockton CA,  Apr 17, 2013

I am very satisfied by the overall quality of this laptop. Easy layout keyboard and I like the size of the screen at 14.1" Any bigger and it would be too bulky. The only negative I have is that is the lack of additional downloads eg. Word etc. However at the price a very good buy

  • How did the image on site compare with the actual product? Accurate
  • Was the product free of any manufacturer defects? Yes
  • Please tell us about the quality of the product. . Very happy with the product
  • Would you recommend this to a friend? Yes
Was This Review Helpful?
 
 
Rating
Quality : Poor Value : Poor
Not happy
 from Vancouver, BC,  Jul 29, 2013

I realize there is a risk when purchasing a refurbished product but one would assume that if the product has been refurbished by a reputable company it would work almost like new. This is not the case with the laptop I purchased. The machine ran slowly from day one and I have had to re-install the operating system twice after contacting Dell support. I have not bothered using it for the past month and have resorted to just using my iPhone.

Poor
Poor
Excellent
Poor
Poor
Excellent
  • Would you recommend this to a friend? No
Was This Review Helpful?
 
 
Rating
Quality : Good Value : Good
This is for my son for christmas....
 from Brooklyn Mi,  Dec 9, 2013

The only issue I have with this is I couldn't track it. An I tried to talk to a few people and couldn't a strait answer. I just wish y,all would be more willing to communicate with your costmers and let us know what is really happeing to our shipment. an not be worried if we r going to get it on time . Thanks lisa

Good
Poor
Excellent
Good
Poor
Excellent
  • Would you recommend this to a friend? Yes
Was This Review Helpful?
 
 
Showing 1-4 of 4 reviews for this product
Sort Reviews By:

Sponsored Links


 
Back to top