Worked great for a week then crashed. Poor product, but I must say the customer service was excellent.
- How did the image on site compare with the actual product? Same
- Was the product free of any manufacturer defects? no
- Please tell us about the quality of the product. Worked for about 1 week
I really like this computer now that it is set up and running. Right out of the box it booted up and ran. Windows XP SP3 was preinstalled; so was a rather nasty virus. After I reinstalled Windows I realized that there were no drivers for the sound, video and network card. A friend downloaded them for me on another computer and transferred them. When those were installed everything worked fine. If you buy one of these please have a CD with a virus remover on hand so you can clean it if necessary. I would also recommend downloading the drivers before hand just in case. I'd give it a 5 star rating if it had come with a driver disk and no virus.
I had less concern about computer being refurbished, as whatever had been wrong had been fixed. Plus it results in a great opportunity to purchase a better value than I might have otherwise spent. Easy to set up. Very fast as compared to older computer my wife and kids were using. Great for kids computer games, plus we upgraded to Windows 7. Shipping was fast, Overstock's low shipping and handling can't be beat. This is second refurbished computer I have bought from Overstock.com--the first was 3-4 years ago. Both were great values and both computers operation were above my expectations. Why run the risk of buying a new computer that you have to work out the problems with? And pay retail price?