Dell GX620 Pentium D 2G 400GB DVDRW XP Tower (Refurbished)

was as stated in excellent condition. These are being used in a small business, 24 hours a day every day.

• How did the image on site compare with the actual product? as shown
• Was the product free of any manufacturer defects? yes
• Please tell us about the quality of the product. very good

Really quiet compared to my old 3 fan built box, lots faster too. Had a wee dent in the removable panel when I installed a vid card & wifi card. Will upgrade as component prices drop. Great price for this unit.

• How did the image on site compare with the actual product? exacto
• Was the product free of any manufacturer defects? no
• Please tell us about the quality of the product. good quality box

The product was fine but I didn't like it. I realize it came with windows xp. I wish I knew that before I bought. The return shipping cost was ***.

• Was the product free of any manufacturer defects? No

I'm a Systems Developer from the NJ - NYC area who interviewed in WTC Tower 1, 13 days before they came down and I like to think I know more than the Average Geek about Computers so when I saw this Dell Intel Pentium D - 2.8GHz processor (dual core), 2048MB RAM, a 400 GB hard drive, DVD+/-RW drive, and integrated 10/100 LAN., Off-Lease Refurbished Full Size Tower Desktop for $$$ I Jumped at it to replace an older Dell I refurbished for My Mom. I chose this over the exact same model with the 80Gig Hard Drive fot the 400Gig Version which cost $20 more. The System arrived in a couple weeks with a Chattering 400 Gig Hard Drive and was unable with the onboard video to play full screen on videos on Moms AC 19" Wide Aspect LCD Monitor without pixila and annoying screen ghosting but I installed a $59 1Gig N-Vid (available on Overstock) and that cleared up all the issues with Mom playing her Korean Soap Operas off You Tube FLAWLESSLY and with Stunning Clarity. The DVD-RW Drive was unable to be recognized by the system but I found the resolution to that issue on the Microsoft Knowledge Database and had to Delete an Upper Limit setting in the Registry in order to make the DVD-RW work properly but it wasn't a fix the normal home user would be able to find and fix and just discovering the drives Model and Make was a waste of a couple hours looking for a Driver that it really didn't need. After deleting the upper limit of the Drives Registry Entry the system discovered the DVD-RW Drive and that too worked Flawlessly. I'm sure quite a few were returned because of this but to me, not a big issue. If you fix something and learn something doing it then you are better for the experience and next time you already know what to look for. One other thing to keep in mind is to check the Date and Time and make sure they are correct before trying to Validate Windows XP. It took me an hour to figure why XP Pro would register but not validate and it was because the date and time was wrong. Again, I learned . . . I also added a Netgear 1watt Power Boosted Dual N USB WiFi Dongle ($50 at Staples Locally) and Mom can connect to the FREE WiFi at the Local Library down way the street 200' away 24/7 at a Speed of 158Mps which is FASTER than My FIOS Home wired connection! The Speed worked in our favor as the Microsoft Update of the Included Windows XP Pro SP3 had to download and install over 150 security and system updates but again that went fine just taking a few hours of running Microsoft Update and restarting over and over until all the current Updates are installed. I bought this for Mom on Oct 17th, 2011 and the Chattering Drive went on it on November 5, 2011 and calling Overstock they were Professional and Happy to Send a Shipping Label with an RMA to return the Computer but had no more left to replace this one with so it would take about three weeks for a Full Refund of the $229 purchase price. To be honest this is a Great System and f you bought a copy of XP Pro which comes with it by itself you would pay over $100 so considering the Value for your Money and the Full Restore Disks included as well as the 2 gigs Ram and The Dual Core 2.8 Ghz Processor I have to say that even with the Bad Drive it was a Great Buy. Of course that's because I can replace the drive and reinstall everything myself which not every user can accomplish themselves but with the warranty and easy return as long as you don't mind waiting the three weeks for a refund to but another model this is still a Great Value for the Money. I would still Recommend this to anyone looking for a Fast Capable System with Budget Constraints but Do KEEP THE SHIPPING BOX IT CAME IN FOR 1 YEAR. If you can't handle replacing a part and need to return it then you will need the box and if you hear a Chattering Harddrive when you first boot it up buy an Automatic USB Backup drive to make sure you don't lose anything if the worst should happen. Luckily My Mom knows this from Past experience and backs up all her Valuable files to a Large USB Thumbdrive which can be used as a substitute if you cannot afford an Automatic Backup Drive or you can just burn your files to a DVD-RW & always use the DVD Minus -RW Disks. They Work Better for Me. Mom is in her Late 60s and LOVES the Computer so I'm gonna replace the Drive and if nothing else crashes during the warranty period then I still consider this well worth the $$$ Paid. As Long as you keep the Shipping Box that is . . .

• How did the image on site compare with the actual product? Picture was Correct
• Was the product free of any manufacturer defects? Lousy Refurbish Job - layer of fine Dust inside and Chattering 400 Gig Hard Drive
• Please tell us about the quality of the product. Its a Great System for a Great Price and the 1 Year Warranty is what Sold Me