Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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This computer crashed a little under 2 months after I brought it home. When I called the DELL support team they said that the problem I had with the computer not turning on and instead making a loud fan noise, which is indicative of a failure of the power source or motherboard,was a typical problem other people have had with it. I said to myself why have they not recalled this product yet if EVERYONE has had this issue? DO NOT BUY THE OPTIPLEX!!!!!!
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