Well I was hopeful that I'd find myself in the 80% or so positive reviews of CyberpowerPC's customer reviews for other PC's, and not the 20% horror stories. This one was most definitely a horror story. Most likely the issue was bad ram, but why would I want to spend time trying to find out. Random restarts in high memory usage (or low while using Netflix), sometimes it would recognize the HDD, sometimes after rebooting it wouldn't recognize my wireless USB card unless I unplugged it and put it back in again. In short, sometimes when the components look this good in writing you get fooled into thinking that all of the parts are of the highest quality (actually the MOBO and the GPHX card were both good ASUS and EVGA). In short, buy your own parts and have someone else build you this PC and it will most likely be amazing.

• How did the image on site compare with the actual product? Exactly like picture
• Was the product free of any manufacturer defects? No they gave me all of my manufacturer defects at a hefty cost actually
• Please tell us about the quality of the product. Is there a sub poor category?