AT&T - LG - Cell Phones

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AT&T - LG - Cell Phones

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Recent Customer Reviews in Cell Phones

  • Charging port issues and poor Samsung service

    Apr 21, 2015

    Jodi M. Rating:1.0

    We also had charging port issues and called Samsung. They said the phone was under warranty and sent us a UPS shipping label. To make a long story short, with multiple calls to Samsung and UPS, we found out the phone arrived at Samsung with a cracked screen, and in fact one of the Samsung employees said there were buttons missing. Samsung said UPS wouldn't cover the claim we made because Samsung threw away the packaging. However, Samsung would repair our phone for $*** (?????). I tried not to unleash too hard on the Samsung employees, but we were not about to pay them $*** to a fix a phone that was in excellent conditions when we sent it to them, except for the fact it wouldn't charge. If they would have just taken good notes of our conversations and followed the paper trail it would have been obvious we were not trying to rip them off by sending them a broken phone. In the end we told Samsung to keep the broken phone and we bought an HTC. That was a waste of $*** and we will ...

  • Apr 21, 2015

    brooksfamily03 Rating:5.0

    I love this phone great buy for the price

  • screen stopped responding

    Mar 24, 2015

    Jennifer S. Rating:1.0

    I love this phone, but I do NOT recommend buying used from! What I do not like: I contacted them 40 days after purchase, because the screen stopped responding well and the 2nd row of the keyboard stopped working. Overstock told me I only had 30 days to tell them so I am out of luck! They provided me a 1800 number to call regarding the warranty, however I moved to Italy for my job right after I bought the phone so I can not call a 1800 number. They are telling me they do not have a long distance number so again I am out of luck. I consider this a huge customer service failure by and they have lost my business. I do not like the podcast apps as much as the iphone. What I like: I love the large screen, the expandable memory, and how easy it was to transfer from an iphone. The software is much easier to use then itunes. Overall, I learned an important lesson about buying a used phone not directly from the manufacturer. I will buy another samsung,...

  • Didn't even last a year.

    Apr 28, 2015

    michelleandfamily Rating:3.0

    The processor crapped out in under a year. Thankfully we purchased a replacement plan and got our money back.

  • Apr 23, 2015

    Dianna H. Rating:4.0

    I got this for my son and it's better then the one I purchased brand new! Love it, great price too!

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