Ordered a cell phone battery for a friend on 1/30; received the battery within a day or two( don't remember which"; when I advised my friend the battery was here, he said he had replaced his phone with a different model and had forget to tell me; I called Overstock to see if I could return the part (Most companies do NOT allow return of batteries) and was much surprised to find out that not only could I return it, but under the circumstances since the total involved was less than ***they would issue credit and I did not even have to return the old one.
When I discovered about a month later that the credit did not appear on my credit card statement, I once again phoned Overstock to learn that the credit had been issued as an "instore credit" and the credit card company was correct and they did not have a credit from Overstock.
The representative I spoke with on each occasion was very courtious and prompt and very understanding.
IT DON'T GET ANY BETTER THAN THIS, and I did not have...
The Battery arrived much sooner than anticipated and the battery geared up the phone immediately. Once the new battery was installed we found out that the issue was with phone after all. But for the price of the battery, it was worth it.
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