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I purchased for someone with Alzheimer's, hoping it would be something s/he could remember to wear daily. Unfortunately, the dimensions listed (1"x1") are dimensions for the display, NOT the entire face. The watch is really large and quite cumbersome. Putting it on my wrist, the face was larger across than my wrist. The instructions come on a small CD (rather than standard size), which can't be inserted into a Mac and requires a tray drive. The timezone also couldn't be adjusted, rendering it useless as a watch for anyone not on EST. The company (Cage) has no web presence other than being sold on this site, so there is no possibility of Googling to problem-solve. The users decided not to return it (I argued otherwise) since it does respond to text messages with the appropriate location coordinates, which was the most important. However, it simply can't be worn as a watch, so it will go into a pocket or a pack, which is less reliable for those with memory problems. This was really disappointing, but I guess there was a reason it was relatively inexpensive.
Have been searching for a product like this for my wife for over a year. Regretfully, this product was what I suspected - a cheap electronic device from China. I was so concerned with the quality that I decided to return it. Also, the cost of operation would have been expensive since I needed to purchase a Sim card from AT&T or Nextell along with a voice, text and data plan. Only other alternative was to deal with China Mobile. Required an initial investment of another $100 just to see if it would work. Decided that even if it did, even with the 2 year warranty that I purchaed along with he device, that it would most likely require constant repair.
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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