Bought this printer a year ago and never had a problem. I absolutely love the fact that it holds two reams of paper. My last printer kept running out after a few print jobs. Not this one it keeps going for a while before you have to re-load it with paper. Also, I definitely recommend getting the model that includes the extra paper tray. You can get the one without the extra tray and it may be $*** less but I think the extra tray is well worth it. Lastly, make sure to get the extra capacity toner. It will last a very long time.