Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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The blackberry 8100 is bad. Just few days after purchase, the screen went blank and I am unable to use phone since purchase. I would like to return it for a refund or rplacement of product.
This is a great value for the money for Blackberry Pearl owners. The screen protector is a bit difficult to get into position and place without getting fingerprints all over it -- every time I get it on the phone, I have to take it off and wash it with soap and water to remove all the fingerprints, so I still haven't been able to use it. Otherwise, it's a great deal.
How often do you shop at Overstock.com? Few times a year
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