From all the phones I've ever used and I use a lot of them (switch every 2-3 months) this is by far the best. It is jam packed with features..has a small body but big screen and big buttons..plays and stores music too..not much to say other than that Blackberry blew everyone out of the water on this one!

This phone is awesome for the price, it held upgreat to the abuse of a teenage boy...it was dropped several times, and had gotten wet and kept on working.

• How did the image on site compare with the actual product? looks just like the picture
• Was the product free of any manufacturer defects? yes
• Please tell us about the quality of the product. same as other Blackberry products

Exactly what I was looking for: relatively inexpensive phone that can sync with my computer's MS Outlook. Battery life is great, phone features/capabilities are more than sufficient, camera takes decent (not fantastic) pictures. Only issue has been that the #5 (G/H) key is touchy - have to really press it just right to get it to work.

• How did the image on site compare with the actual product? accurate -- looks like a skinny blackberry, and it is
• Was the product free of any manufacturer defects? yes
• Please tell us about the quality of the product. everything okay except that the #5 (G/H) key is touchy - have to really press it just right to get it to work

The functionality and appearance of the product is good. However, the processing speed (time it take to turn on) of this device is slow and the picture quality from the camera is very poor. Generally I would recommend the product for the price.

This phone is by far my favorite. Its very business oriented but fun at the same time. Its simple enough to bring to an office and advanced enough to do all the things high tech phones do and it was in excellent condition!

Phone is OK. Not loud enough even in outdoor mode.Came with some scratches in back. Arrived 5 days late than promised.

Great phone at a great price, the best price that I could find. The shipping was fast and also a great price. Even though it was a refurbished phone it looked like brand new. It took me a little while to get use to the toggle button, but now I like it.

This was an early Christmas present for my daughter. After about a month and a half of use there are no complaints. The phone arrived with just a few minor scratches from normal usage, but other than that everything works well. Also came with the user manual. No complaints and the price was fantastic for this unlocked phone. This phone gets used heavily and the battery holds its charge extremely well.

It came scratched up and had a password on it. i didnt evne use it.

My original blackberry broke down, so I ordered a refurbished model. The right side convenience key did not work at all. I called Overstock, they were very helpful and sent out a new one. This one had something wrong with the software, could not be updated, could not open attachments, could not use bluetooth. i got fed up and ordered TWO more at the same time, thinking one would work; I was wrong. One of them had a defective trackball (could scroll but pushing it did nothing), the other one had a keypad where the ! and T/Y key would not always work; it also was missing a cover. So that means out of 4 phones, NONE WORKED PROPERLY. Great phone, but I guess there's a reason why these got refurbished. They just don't work, unfortunately.

I love this phone. I love the big screen, the quality of the pictures that the camera takes, the key board is by far the best for texting and email, and it is so sleek and wonderful! I love it.

ITS A GREAT PRODUCT TO HAVE , AMAZING FEATURES AND IN A COMPACT SHAPE. THE BATTERY LIFE IS ALSO GOOD