I was worried about purchasing a wall mount and installing it myself rather than paying a company who guarantees their work in case the mount didnt hold the tv on the wall, but this product was simple and easy to install and a little over a month later my tv is still hanging on the wall so definitely no problems there!! :) I'm happy with my purchase and would recommend this product to others.
- How did the image on site compare with the actual product? Same
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. Great quality. Could have used some more details in the instructions.
I had a small tab break on this mount. I contacted the manufacturer directly and they have failed miserably to replace the broken part. Their CSR, Moses is a joke. He has promised a new mount bracket a couple times and nothing. He will not respond to calls or emails..I have been trying to get a replacement part for over a week. So the product I bought, AM-T3506B bracket has not had a chance to perform, so I cannot give it a rating . The factory CSR is the problem with my mount right now.
We thought at first the mount was supposed to be curved like it was, but it was actually defective or damaged. The instructions that came with it was only pictures but we decided that it was indeed not right. Sent it back immediatey.
- How did the image on site compare with the actual product? Okay
- Was the product free of any manufacturer defects? No
- Please tell us about the quality of the product. The mount was bent in two places. Mind you this is very heavy steel, so I cannot imagine it was done in shipping.