I was excited to receive my order.
However, when I went to put the stands, base and upright, together, it became evident that the threads on one of the pair was defective. I investigated using a 'tap and die' to redo the threads and went to my local ACE dealer. They determned that the threads were 'compression threads'. Tap and die sets are not made for those threads are not made.
I requested a replacement and infomed they did not have any to swap out. So, I requested a return label and shipped both stands back.
- How did the image on site compare with the actual product? same
- Was the product free of any manufacturer defects? Major defect. The threads on one of the stands were wrong. After investigating, I found that I could not correct and requested a replacement on the defective stand. I was informed that they did not have any more of this item. So I requested a return label and shipped back for credit.
- Please tell us about the quality of the product. Poor maching on the threads of one of the stands.