Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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oregon97478
from The great Northwest, Jan 13, 2009
We ordered this AC/DC TV/DVD based on other customer reviews and were very disappointed to receive one that had been repacked in a strange box. We opened it, plugged it in and tried to turn it on and got no picture of any kind. Inserted a DVD with no luck. I contacted Overstock and the next day they sent me a shipping label with which I used to return the TV to Overstock.com. They immediately sent me a replacement which I received within three days. We opened it, plugged it in and BINGO. Great DVD picture, great sound. We are very pleased with the initial performance of this unit. This time the TV arrived in the manufacturer's box and had not been repacked. This all took place within one week so we can vouch for Overstock.com's very prompt customer service. We are happy campers!
How often do you shop at Overstock.com? Few times a year
This TV works great. I bought it for our hunting camp where we have no electrical service. As long as we have a fully charged battery on the camper, even the DVD player works great on this unit. Clear picture and sound. Easy to operate. Grandkids love it.
How often do you shop at Overstock.com? Few times a year
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