Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I'm beyond disapointed with this product. It should get zero stars if that were an option! I purchased it for my 5 yr old- he was SO excited to use it, it crashed iTunes on my computer when I loaded the software and the directions are vague and in VERY broken English. I downloaded the files to the player (from another computer), but it doesn't recognize the songs at all. I plan to throw it away if Overstock won't take it back! Be warned!
Was not as pleased with this purchase as previous ones. No manual only a cd that still gives no operating info. so unhappy w/prodcut, it's still lying on my computer desk because of frustration. have not been able to enjoy my new toy. think it was a bad purchase on my part. very unhappy w/the product.
i bought this product for my daughter on her birthday. and she loves it she is the envy of all her friends.they feel that such a nice mp3/mp4 player with a screen is way too expensive . but i say. not at overstock.com.where i plan to be a regular shopper. thank you over stock.com you have very good service . your products always arrive as promised.
How often do you shop at Overstock.com? First time
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