The product was listed to contain 24 colors, each one different. Instead, I received 2 Thalo Blue and no Cobolt Blue. I was then told that the manufacturer "had changed the product to contain the colors that were shipped." I find it very difficult to believe that a manufacturer with a solid reputation like Winsor Newton would really put out a product that contained duplicates of one color with another color missing. My guess is that a batch of these were assembled incorrectly and the stock of that product was then sent to overstock.com for sale. I have great faith in Winsor Newton but after this purchase, have less faith in overstock.com as a source for top quality products.
How did the image on site compare with the actual product? Fair
How accurate was the on site description of the product? Fair
Please tell us about the quality of the product. Poor
I am a beginner but I still know the importance of using the highest quality you can afford! You get better results, which is a huge confidence builder. I knew to trust the Winsor & Newton brand, even in these Cotman student quality paints are superb. I have a set of the tubes, but the pans called me because-let's face it...they are easy..just pop it open and go. I bought these more for the ease of traveling to class, or out on the boat. I also wanted full pans -so I could use a larger brush. This set is perfect. It has a nice range of colors - just wish they'd do away with the white and maybe the black in these sets-kind of a waste. My only complaint, a minor one, is that there was no reference chart provided with the set, but that also means you can arrange your pans according to your liking. I ended up making my own, by saving the labels from the individually wrapped pans and taping it on a sheet of paper in the order that I arranged my set.
I am totally pleased with this set and Overstock shipped it quickly too!
How did the image on site compare with the actual product? the same
How accurate was the on site description of the product? accurate
Please tell us about the quality of the product. excellent
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