I am extremely disappointed in this product, especially since it's Wilton. I had the exact one in plastic for eight years with no problem. Recently, the trigger broke off which made it harder for me to use. I decided to go with another Wilton and was happy to see that it was a stainless steel model. The very first time I used it, the trigger broke off! My husband, a mechanical engineer, tried to fix it but said it was impossible to fix because it's a glued assembly. Now I have two exact models that are equally hard to use! I am now considering decorators other than Wilton.
I bought this product extremely excited about the convenience of it. I loved that you could take it apart and wash each piece separately with ease. You can also change tips easily and it is a great size. I bought my first one and the plastic button you push down for the icing to come out snapped off in 5 uses. I thought it was a malfunction so I bought another one. The exact same thing happened. I am extremely disappointed in this product.
- How did the image on site compare with the actual product? True to Product
- How accurate was the on site description of the product? True
- Please tell us about the quality of the product. Poor
I am now on my third one because of the trigger breaking in half. At first, I just went and bougtht a second one, but now that one broke as well, so I got Bed Bath and Beyond to give me a free one. But I'm sure the trigger will break in half like the other two. I had a Pampered Chef one for years, no problem. I think the trigger was rubber. But I liked the larger volume (even though you can't tell when it's empty inside) of this one. But the trigger snaps in half after only a few times of using it. I am hopeful they will fix the product because the rest of it is great.
I love this decorator. Love the large capacity tube, no mess filling and ergonomically friendly design. A winner!
- How did the image on site compare with the actual product? Perfaect
- How accurate was the on site description of the product? Right on
- Please tell us about the quality of the product. A-one
I love it. Decorates nicely and cleans easily. A must get item if you like to make desserts and appitizers.
- How did the image on site compare with the actual product? exactly
- How accurate was the on site description of the product? the same
- Please tell us about the quality of the product. well made and simple to use