Overstock received a bad batch of these machines.Because I didnt use it in the first 30 days to find out it was defective they wont do any thing about it except give me a phone number to call that nobody answers. I thought overstock was better than that and I will no longer purchase from them,
I have had the Futura CE250 for many years now. I upgraded to the Xl400. It embroiders very nicely. I have noticed that if you get good training on the Futuras you will love them. If not, you will hate them. There is a learning curve, but it is worth the effort. They are very nice machines. I love how they can use almost any file type and resizing is very easy. Singer doesn't have the best rep for customer service, but there is alot of other help out there with these machines if you need it.
How did the image on site compare with the actual product? exactly as shown
How accurate was the on site description of the product? very
Please tell us about the quality of the product. very good
I like the machine for general sewing. Does everything I need it to. But I have been very disappointed in the embroidery machine & software. I have not been able to use it because I cant figure out how to make it transmit from computor to machine. Cant reach singer because I cant wait for hours for customer service. Have been a singer fan for 50 years but might consider another machine for embroidery.
How did the image on site compare with the actual product? exactly
How accurate was the on site description of the product? very accurate
Please tell us about the quality of the product. well made machine. It is a little noisy and clunkie. But I am getting use to it.
Worse machine I have ever own. Thread keeps breaking and needle keeps breaking then it gets out of timing. I sent the first one back and had it replaced then the second one done the same thing but not able to get money back or replace for a few days past the return time with overstock. so I have a very expensive machine that I cant use. If you call customer service your on hold for hours, just to tell you to send it to them which cost a lot to ship to there repair shops. I will not buy a singer again and will not be ordering from overstock
How did the image on site compare with the actual product? good
How accurate was the on site description of the product? good
Please tell us about the quality of the product. poor quality
Not happy at all. The software takes a bit to learn and I have the problem that to use the add ons like hyper font etc I have to reload them every time I want to use them. The embroider keeps breaking the thread after I do a small project. I can go for about 15 minutes then I have to quit for the day for I cannot get more than 50 stitches before breaking. I have tried different types and strengths of embroidery thread with no luck. It is a giant expensive paper weight!!!!!
How did the image on site compare with the actual product? OK
How accurate was the on site description of the product? OK
Please tell us about the quality of the product. Sews fine but embroider sucks
Im very happy with my new machine! I owned an XL 6000 and was very happy with it, but am more impressed with the new, upgraded machine. All of the features that made the 5000 a little difficult to manage have been removed and now we are left with a great machine to work with. Well done, Singer!
I ordered my singer machine in November 2012.....I have been looking forward to the purchase of this machine for a year. I'm sooooo disappointed with Singer and their quality of Customer service. If you call the 800 help line you have atleast a 2 hour wait until you can talk to someone. I have been given such a runaround I will never purchase a singer.
How did the image on site compare with the actual product? I have had my machine since November and the embroidery part of the machine does not work
Please tell us about the quality of the product. The quality SUCKS
Is this compatible with Mac? If not what are your suggestions for Mac users?cbond291 on Nov 30, 2013Please enter a valid question.Answer This Question
Hello Cbond291! This model is not compatible with a Mac. We do have Item #: 15585692 that is compatible with a Mac. Take a peek, hope this helps! Thanks for shopping with us!overstockcustomercare2 on Dec 1, 2013
Hello annaenns, The largest hoop measures 10 inches x 14 inches. Thanks for shopping with us!overstockcustomercare1 on Dec 9, 2013
Can you make a drawing on your computer and then have the machine embroider it?reboot51 on Aug 3, 2013Please enter a valid question.Answer This Question
Hello, reboot51. Hope your day is going well. We recommend The Singer Futura AutoPunch software, "which turns clip art, images, logos and self-created designs into embroidery with just a few clicks of the mouse. For use with the Singer Futura XL400 sewing and embroidery machine model. Easy-to-follow wizard guides you through the whole process to create, scan and edit images. You can choose your colors, stitch types and angles. No cards required; transmits images from computer to sewing machine via USB cable. Software only; Singer Futura sewing & embroidery machine sold separately." Thank you for shopping with us and please feel free to contact us again with any further questions. overstockcustomercare1 on Aug 14, 2013
Other designs can not be programmed to the machine but you can plug this in to your computer and get other embroidery designs to use.
Thank you for shopping with us! overstockcustomercare1 on Jul 14, 2013
Shop Overstock.com and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.Shop O.com®