what's the warranty on this product?
I purchased this over 1 year ago, and I still haven't learned tout fabric with it. I just haven't taken the time to learn the software. It was well packed, well made and I am either going to use it or sell it!...
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ITEM#: 15305599Take your scrapbooking to the next level with the Silhouette Portrait Mega Bundle. This die-cutter set includes everything you need to get started creating your own unique designs.
- Bonus $25 gift card for Silhouette downloadable images
- Bonus Silhouette Glitter (6 pack)
- Bonus double-sided adhesive sheets (8 sheets: 8.5 inches x 11 inches)
- Bonus gray cover
- Set includes: One (1) silhouette electronic cutting tool, software, 50 exclusive buttable designs, one (1) power cable/ USB cable, one (1) 8-inch cutting mat, one (1) cutting blade, one (1) $10 download card to the Silhouette online store
- Brand: Silhouette
- Color: White
- Model: PORTRAIT-OVRSTK-1
- Need a computer: Yes
- USB port: Yes
- Computer compatibility: Mac and PC
- Requires cartridges: No
- Materials: Plastic, metal
- Dimensions: 14 inches wide x 6 inches deep x 6 inches high
|Country of Origin||Vietnam|
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I purchased this over 1 year ago, and I still haven't learned tout fabric with it. I just haven't taken the time to learn the software. It was well packed, well made and I am either going to use it or sell it!Read More
Blade installation was really simple once I stopped reading the manual which doesn't simply tell you to plop it into the slot and turn the lock to the right. I saw you tube video and it was a snap. 2. Mat was way too tacky and manual doesn't say to remove tack by rubbing it on a low lint pillow or something. My first cut was good but the white residue left over by CS was a mess. Plus the blade setting was set according to the instructions but it gouged through the mat right off the bat. 3. Loading the mat was complete guess work, why no instructions on how to align? If I place it such that my 8x11 mat sits between the two white rollers, it seems to work. There are 3-4 guide lines on the machine front left but no markings on them, not sure what they are for! 4. There are markings for letter size and A4 size material placement on the mat. Align your top left and right corners of paper on the mat using them, they are hard to see but there. This will ensure perfect placement of paper on the mat. 5. Software installation is very easy and using it is intuitive. I have played with print/cut and works well IF the registration marks work well in the first place. 6. Free 50 designs will come through after software installation and you click on recent downloads (or is it import to library? sorry, can't remember). 7. I cut intricate vines/leaves on Coordinations textured cardstock, it came out very well but for one of the smaller sizes. I put several sizes on one 8x11 CS to avoid wasting CS. 8. Tried a Moroccan lattice background (very detailed) on regular patterned scrapbook paper. The setting was at 3 and it didn't cut anything. I set it to 4 and then it did a beautiful job. So their blade setting recommendation is not an exact science, it's trial and error. 9. Machine is light and portable, make sure you have room on the table for the mat to go back and forth, without it being obstructed by your laptop or wall etc. 10. Silhouette should post some basic videos on their site to show people basic placement of material on the mat, mat loading, blade installation etc. They are seriously lacking in that especially for new comers to die cutting world. 11. I just found out that I don't need designer edition to be able to cut .svg files. You can convert .svg to .studio easily with free software called inkscape. I tried and it worked. 11. Print and cut is a great feature. My first attempt was success (by fluke). Placement of paper where your image is printed and will be cut...is a tricky affair. I had to place it half an inch below the top line. It worked beautifully but the same did not work the next time. Very frustrating! 12. I left a voicemail for silhouette on the print/cut issue but don't know if/when they will call back. I had heard of great cs from them but I for one am yet to experience that. They are open only mon-fri and they are always busy and force you to leave a msg or email them! Not once did I get a person on the phone so far. 13. I am already ordering a spare blade/mat just in case. However, there are two sizes mentioned for portrait which is odd. My original mat is 8x12 but now they also sell a 8.5x12. Why? The 8x12 I saw was a low tack one but I want regular tack 8x12. Again, hoping to ask silhouette customer svc if/when they call me back. Thank God for so many generous folks sharing their tutorials/videos on how to...otherwise I would be sitting around waiting to talk to silhouette customer service. 14. Customer service needs to improve in terms of wait times. It doesn't help that they call you back in the day time when you are away and when you call them after work (they are open till 7 PM CT), you can rarely get through. 15. Cut a lot of stencils and they are very nice BUT it's off by an inch or a bit less only on one side. I have been dealing with support on this for months by sharing the design I used, pics of how I loaded the mat etc. No resolution yet. 16. Software releases sometimes take off good features inadvertently and you have to wait for the new version for them to put back what they were supposed to not take out in the first place. Also, setting default mat size etc in the newer software versions (summer 2014) is not intuitive or user friendly. It's a great little machine especially for the great price at OS but Silhouette needs to iron out some issues and improve on having more support folks.Read More
I love this machine! No need to buy cartridges and with $** in free downloads, you are off to a great start. This purchase was actually for my sister, I purchased my Silhouette a year ago. Now everyone I scrapbook with owns one, and everyone who doesn't own one, wants one.Read More
Questions & Answers
HI jentoot, unfortunately this item does not come with a warranty. We apologize for the inconvenience.
Hi. Does the portrait sketch like the Cameo does? Ellie
Yes busywomanwife, this item works very similar to the Cameo, one big difference is that this can only do 8 inches wide where the Cameo can do 12 inches wide. I hope this helps, thanks for shopping with us.
Does it come with an extra blade? If not, can I buy one on overstock.com?
Hello kitkat84, thank you for your inquiry! Unfortunately, this item does not come with a second blade. At this time, we do not sell the blades separately. I hope this helps. Thank you for shopping with us.
What dimensions can you cut with this machine??
Hello scrapatheart, thank you for your question. This machine can cut designs and text from 1/4 to 8 wide and 10 long. We hope this information is helpful to you. Thank you for shopping with us! Vicki H.
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Shipping & Returns
Non-Returnable Item Policy:
This item is not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii. More details
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final
shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.