I have had this machine for some time. I love it, but I hate the software. Updates are difficult and glitchy and often cause me to lose projects. I just learned there is other software that will work with this machine. I am looking into that, but you must use the Silhouette software if you want to buy designs from their store. I have imported my own clipart and got good cuts and prints, but the learning curve to do that with the bundled software is steep. I hear the other software is more user friendly as well.