Anyone thinking about buying a new sewing machine, buy this one. You will not be dissapointed. Operates and does so much. I made a wonderful choice in this purchase. It is also light weight so you can move it any where, I love this feature.
How did the image on site compare with the actual product? The image is perfect to the machine
How accurate was the on site description of the product? The desription is perfect to the product
Please tell us about the quality of the product. This machine is very durable, and operates perfect
This Sewing Machine is powerful enough to sew through Leather, Vinyl, Canvass, and is easy to learn how too use... Even for a retired guy like myself. Currently, I'm re-upholstering a couple antique leather Chairs, and have some upholstery work to do on my Model A... Works just fine! Need to alter some clothes since I lost weight, the nearest Tailor is 50 miles away! Thus, I bought a "How Too" Tailor Book and I can do it myself, saving a ton of money... So far, this Machine seems like it will last a long time... Got it at a great price, Overstock performed "Flawlessly", with "Fast N' Free" shipping... Glad I bought it!
I have been a sewer for many yrs, and have had several different brands.I love the ease of using this machine.The tension is wonderful. The first time I used it ...no tension problems.perfect! I love how explicit the manual is.It explains all a sewer would need to know in detail.It is very quiet. I should say you don't even have to know about sewing this manual tells you everything.I cannot say enough good about this machine.The threader is great!!! The price is excellent for the quality of it.So very user friendly! I was a little leary of buying it because the price was not to spendy BUT am so glad I bought it.Very easy to thread,bobbin easy to wind, all EASY!!! I would recommend it to the very beginner sewer to the most professional. Love all the stitches and different ways to use the stitches(again the manual suggests all. LOVE LOVE LOVE this brother!!!!
Haven't had this machine too long, but I have no complaints so far. I did have a tension problem, but the manual is very clear on troubleshooting and giving options for correcting the problem. I haven't began to use all of the features yet, and hopefully will learn as I go. I love computerized products, and this machine is the "smartphone" of sewing machines as far as I'm concerned. There are more sewing stitches than I could ever use, but those that I have tried are working well and easy to use.
I rated the value as "good" because I've seen the items elsewhere for about $*** less than Overstock sells it for.
The only issue I have is the needle threader worked a couple of times and I called Brother to ask if I could get it replaced or what I needed to do because it was under warranty. I spoke with a rude customer service rep and was told that it couldn't be repaired and it was what it was. Sort like live with it. I tried to explain that was truly one of the only reasons I bought this machine was for that particular feature. So now I just thread my maching.
I ordered this sewing machine and it was delivered the next day! I love it. The directions are simple to understand. I have not used a sewing machine since my class in middle school in the 80's.Back in those days everything was manual, now everything is computerized and made with a push of a button. I have already made 6 decorative pillows with my new Brother XR9500PRW sewing machine, and I have only had it four days!! I love this machine! There is nothing wrong or missing with the sewing machine. Thank you Overstock.com. Of the past 6 or 7 items I ordered from you these past two weeks, I can honestly say this one I am completely satisfied with and very happy with! I won't be returning this one!
Sorry - I read the description after asking question.
◾Hard cover carrying case, sewing feet and quilting accessoriesJohnnyMaark on Dec 1, 2014
Hello JohnnyMaark, this machine does not come with a case. We do offer carrying cases for sewing machines. Thank you for shopping with us! overstockcustomercare1 on Dec 1, 2014
Not a wheeled carrying case, but mine had a case. I'm not too thrilled with it though because it appears to just sit on top of the machine and you can't fasten it down to carry. There could be an improvement on this feature, but the machine is extremely lightweight. I usually just pick it up and take it to where I want to sew without the case.plt726 on Dec 15, 2014
Hello tguebert, the product dimensions are: 16 inches long x 6 inches wide x 11 inches high. The Brother Sewing Machine has a work space of 5. 3 inches wide and an embroidery hoop that is 4 inches by 4 inches. You will get a full instructional guide and a 25 year warranty with this beautiful machine. Thank you for shopping with us. Rochelle Boverstockcustomercare2 on Sep 25, 2014
Hello khan03, It is a 120-volt machine. We do not recommend using this machine in countries that do not support 120V AC, even with the use of an adapter. Thank you for shopping with us!overstockcustomercare1 on Apr 15, 2014
Can I use all my low-quality threads (that we're given to me) on this machine, like I can on my Brother LS-2125?jbabe85 on Nov 10, 2013Please enter a valid question.Answer This Question
Hi jbabe85, you should be able to. We do not have a listing of thread not compatible with this item. We are unable to guarantee you can use the thread that were given to you without testing the product first hand but you should be able to. We hope this helps. Thanks for shopping with us. overstockcustomercare1 on Nov 18, 2013
yes. this machine seems to be able to sew with any thread and any material.amstress69 on Jan 14, 2014
Thank you for your question, jazz1946. I actually do not think that machine would hem a pair of jeans, you need something with a strong motor to do that. You might want to look into item # 12974479 for that. But for everything else, item 13977648 is wonderful. I hope this helps, and thanks for shopping with us. overstockcustomercare1 on Aug 28, 2013
Can you provide what exact quilting accessories are provided with carton?
Is Instruction DVD available ?media369 on Jul 24, 2013Please enter a valid question.Answer This Question
Thank you for contacting us media369. This includes: Table, accessory feet, buttonhole foot, overcasting foot, monogramming foot, zipper foot, zigzag foot, blind stitch foot, button fitting foot
Included accessories: Accessory pouch with needle set, twin needle, ballpoint needle, bobbins (4), extra spool pin, seam ripper, cleaning brush, screwdriver, power cord, operation manual. Unfortunately the dvd is not available.
Please let us know if you have any further questions.overstockcustomercare1 on Jul 31, 2013
Hello tinabean17, most items available at Overstock.com can be shipped to P.O. Boxes. Some items may be too large for delivery to a P.O. Box and must be shipped to a physical address. If we cannot ship your order to a P.O. Box, we will notify you during checkout. For more information on shipping to P.O. Box or APO/FPO Address please vistit the link below. Thank you for shopping with us.
overstockcustomercare1 on Jul 15, 2013
Hello ccasper, thank you for your interest in the Brother XR9500PRW Computerized Sewing Machine. This machine was made in China. Thank you for shopping with us.
overstockcustomercare1 on May 29, 2013
Does this machine have needle up/down feature and speed control button?dja1000 on Apr 7, 2013Please enter a valid question.Answer This Question
Thank you for contacting us dja1000. This unit does have a Needle Position Key (in up or down). It also has a Speed Controller.
Please let us know if you have any further questions.
overstockcustomercare1 on Apr 15, 2013
Feature on XR9500 PRW machine says it has advanced needle threading system. Is this different from automatic threading system I'v seen in other machines? and How?mondayblues on Oct 7, 2012Please enter a valid question.Answer This Question
We are researching this information and hope to have an answer as soon as possible.overstockcustomercare1 on Oct 8, 2012
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