Brother XR9000 120-stitch Function Computerized Sewing Machine w/ Alphabet Font (Refurbished)

I would strongly discourage anyone fom purchasing this machine. I recieved it approx 8 months ago as a gift. The 25 year warranty is a crock. More like a 12 month warranty. This is the second time my machine has been sent to the shop... now it needs a new motherboard. I've spent about $120 out of my own pocket shipping this beast for repairs. The nearest repair shop is over 75 miles from my house, and I had to pay for shipping from the repair facility to the brother corportation to get my motherboard replaced. Not impressed considering the price of the machine, and mine was purchased new and not refurbished!! Stitches are not very straight at all either, its ok for piecing but I wouldnt use it on anything that shows. And the alphabet function doesn't look very nice. I feel like I am stuck with this machine, I am not even comfortable giving it away because it's performance over the past 8 months has been pathetic.

• Please tell us about the quality of the product. Non-existent

Multiple reviews and then attempts on my part after purchase rendered this machine a bad purchase. For whatever reason there are people looking for parts to this machine but cannot get a hold of compatible parts. I went to Brother as well and came up blank. I did find another Brother machine that was just a little more costly, was not a refurbished machine and had parts readily available. When purchasing a new machine I suggest that buying all the accessories you think you might need immediately after purchase so you don't find them unattainable after they are no longer "new" products. I came across Multiple blogs where people were past the return date on this purchase and then could not obtain needed parts. I am grateful I found out soon enough to return it. Also, even though the machine I did purchase was a little more pricy it also does a lot more. It also has a usb for future updates and accessory downloads. Hope this helps.

• How did the image on site compare with the actual product? exact
• How accurate was the on site description of the product? exact
• Please tell us about the quality of the product. not sure I did not use it

This is the best sewing machine I've ever owned. If I had paid retail (this was refurbushed) I could easily have spent $750 to $1000 for it. I got one heck of a deal on this machine. It actually can start and stop the sewing, based on the pressure against the foot. Just put the material in place and it starts, then stops when it is done. Isn't that just Great?

• How did the image on site compare with the actual product? 100%
• How accurate was the on site description of the product? 100%
• Please tell us about the quality of the product. This is the best sewing machine I've ever owned.

I'm very pleased with my purchase. I'd used the same machine for years and loved it so when it came time for a new one I wasn't sure which way to go. After spending several hours looking I settled on this one. I have no regrets at all. If I could change anything about it it would the font size,wish it made the letters bigger.But I can work with it. It very easy to use.So if your thinking about getting this machine. I'd say go for it and the price is right.

• How did the image on site compare with the actual product? It's exactly as the image saids.
• How accurate was the on site description of the product? Right on
• Please tell us about the quality of the product. It's a great machine. Is all plastic so it's light weight.