i was a little skeptical about purchasing this machine at first because it was refurbished. I received the machine and was very surprised that it was in such perfect condition! It was packaged as If it were brand new. All accessories were included and the machine had not even a scratch! I used it for a week or so and then I started experiencing some problems with the machine saving the designs. Mid-embroidery it would stop what it was doing and delete the design. Boo! I contacted Overstock about the issue and they were Soooo wonderful about making it right. I have to say, they have the best customer service team that I have ever dealt with. So, even with the issues, I have to give this machine 5 stars. Thank you so much Overstock.com for being so great! I truly appreciate how awesome you guys handle issues like these.
I have been looking for some time for embroidery sewing machine that would be suitable for a beginner and that would be reasonable priced, as I couldn't find any where I live that were under €1000, decided to give this a go. I forgot all about the Plug on the Machine as I live in a different Country but was able to find a way to combat that Im very impressed with the quality of embroidery with this machine. Remembered reading review about how bad delivery's were and while I was given a date for arrival it arrive well in advance of that date , have found this service excellent and wouldn't hesitate to recommend site to friends
The embroidery and speciality stitches are easy to use and the directions clearly written. This is the best sewing and embroidery machine in the world. Perfect for home use. For my first projects I am making hostess gifts, i.e. embroidered hand towels and tea towels, then will move on to more complicated projects. I've spent my sewing life only using straight and zigzag stitches...I'm in sewing heaven and you will be, too!