I have been looking for some time for embroidery sewing machine that would be suitable for a beginner and that would be reasonable priced, as I couldn't find any where I live that were under 1000, decided to give this a go. I forgot all about the Plug on the Machine as I live in a different Country but was able to find a way to combat that Im very impressed with the quality of embroidery with this machine. Remembered reading review about how bad delivery's were and while I was given a date for arrival it arrive well in advance of that date , have found this service excellent and wouldn't hesitate to recommend site to friends
timing was off, and there were multiple errors from there when using the embroidery part. over one year of trying to use it and finally sent it in because i had purchased the 2 yr platinum protection plan and they realized that this is not normal, nor was it user error. i was told it would be back to me in seven to ten business days. i have been jacked around for over a month and was finally notified that overstock/asurion LOST my sewing machine. they can not locate it and i continue to sit and wait while my "to sew" pile grows. i fully believe that i will never get my machine back, and will only get a "credit" that will not be enough to purchase a new (even a new refurbished) machine. spend a little more and buy somewhere else, and if you love to embroider, buy the pe770 or higher. se425 only has a 4x4 hoop size and it can be difficult to fit what you need into that small of a space. BUYER BEWARE.
i was a little skeptical about purchasing this machine at first because it was refurbished. I received the machine and was very surprised that it was in such perfect condition! It was packaged as If it were brand new. All accessories were included and the machine had not even a scratch! I used it for a week or so and then I started experiencing some problems with the machine saving the designs. Mid-embroidery it would stop what it was doing and delete the design. Boo! I contacted Overstock about the issue and they were Soooo wonderful about making it right. I have to say, they have the best customer service team that I have ever dealt with. So, even with the issues, I have to give this machine 5 stars. Thank you so much Overstock.com for being so great! I truly appreciate how awesome you guys handle issues like these.
Since this is a factory refurbished machine, it looked brand new when I received it. New plastic on the display screen and everything. The manual does look a little used, with curled corners and some pencil marks, but that's really not a big deal to me. The machine is easy to use, and the manual helps with the things that might be a little more difficult. I would definitely buy this again.
I bought this machine with the intention of embroidering and monograming for my granddaughters and it was an added bonus that I could use it for sewing too. I got it and it was so easy to learn. I did watch some YouTube videos. I just love it. I have downloaded extra patterns and have made some of the cutest things! I highly recommend this machine.
This is a pretty bullet proof machine. Easy to learn and operate. Embroiders beautifully with no problems. The 4 x 4 embroidery hoop is OK, but you will find that many designs require a larger hoop. For the price though, this is an excellent machine.