You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I couldn't wait to get my new chocolate leather bag. I was so disappointed at the lack of stucture. it looks terrible without the stuffing inside. I am sending it back as soon as possible! I would not suggest you buy this bag unless you like the slouchy look , that look is just not for me, not with this style of bag.
After waiting anxiously to get this bag, I am a little disappointed... It is nice to look at stuffed,,,the leather is soft and supple,,,but if you are looking for any sort of structure....DO NOT GET THIS BAG!!!. When you take the stuffing out, the bag collapses into a mushy blob... It may be returned , still looking for a way to correct this by putting something stiff in the bottom....
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