My very first time shopping with Overstock.com, I ordered a cashmere bathrobe on Sunday, 3 days before Christmas. I was fully aware this gift would not arrive in time for Christmas, as it clearly stated 5-7 business days. You cannot imagine my surprise when, at 5 p.m. on Christmas eve, a van arrived in the yard and handed me my order. The cashmere was gorgeous. The price was phenomenal. I searched a very long time to find a cashmere robe. The prices ranged anywhere from almost a thousand dollars, to the $*** I paid at Overstock.com. Same product. LESS shipping and SUPERIOR customer service. Now, my go to source for every thing I need, is OVERSTOCK.com. I only wish I had used OVERSTOCK.com long, long ago!!! Love - love - love OVERSTOCK.com!!