Buying shoes on-line isn't easy for me, but in this instance all expectations were met. In fact, exceeded. The shoe is far better looking than the web picture, and the comfort level just great. The lining is cushioned with a raised heel pad and I have been wearing them for both casual and somewhat dressy. True to size, I'll be taking them on a cruise for both day and night wear. Buying shoes on-line turned out to be easy after all.