You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love the size of this purse, but the little buckle detail in the front that holds the encircling strap in place broke in the first week of use. Very disappointing, but my husband and I figured out a way to fix it with some additional screws. Now I love it and it will not break again. The buckle detail is not a feature that needs to be used; I do not know why it broke.
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