You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our loss prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I loved the coat the minute I opened the box. The feel was fabulous, the fit was perfect. I receive compliments every time I wear it. I like that the buttons are securely attached with an anchor button on the inside. I like the stitching on the sleeves and the lay of the collar. In our sub zero weather the past week it was warm and comfortable. I just can't say enough good things about this coat.
Rating
A Bit Tight In The Shoulders
janjand
from NJ shore, Feb 7, 2010
The coat is very lovely with regard to physical appearance and material feel; however, I ordered my normal, absolutely every-day size, size 6, and the sleeves were a bit short and narrow. It made the coat a bit uncomfortable. It also resulted in tightness in the shoulder area. I was forced to return the item. Now I am a bit wary to order another coat online.
Rating
Sleeves too long
bborries
from Birmingham, AL, Jan 15, 2010
Although I think the coat is beautiful, I have to have the sleeves shortened at least an inch. I ordered a size 8, which fits fine, but can't understand why the sleeves are so long!
Rating
wool coat
connie08
from Hull, Ma, Jan 13, 2010
The coat came only a few days after I ordered it and in time for Christmas. It was more than I hoped it would be with color, size and fit. My daughter was very pleased when she opened it Christmas morning.
Rating
Nice
abc202
from AR, Jan 11, 2010
This is a nice coat. Not as soft as I had hoped but you don't have to wear a scarf as with some cheap wool coats. I ordered one size larger and the arms and shoulders fit fine. The rest is a bit roomy but I need it to fit up top. The charcoal is nice color and its a bargain at this price.
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