Was disappointed that the boots looked a lot cheaper than in the online photo. Also, the left boot had a sharp edged seam running across the top inside the lining and unfortunately I could actually feel this digging into the top of my foot. The top of the right boot did not have the same seam. I'm sending them back. this was the first and probably the last time I will order shoes online.
I ordered this boot in the gray/pewter color and they are darker than they appear online but I love the charcoal color. I've only worn the boots once but they are very comfortable, fit true to size, and look great with black leggings. I was afraid they would look cheap but they don't; they actually look better in person than they do online...definitely a great additional to my winter boot collection.
Shoe is utterly adorable. I had a lot of trouble just getting it unzipped to try on. I worked it out but am concerned that it would be a continued problem. Once I got it on the height fit wonderfully. I could deal with it but it was pretty tight (touching my toes) and a bit narrow as well. I'm pretty bummed since it doesn't come in a half or a whole size larger, or a wider version.