I ordered this product and when it arrived I really liked the way it looked etc. When I tried it on, it was a little small but not real bad but the zipper was the problem. It is backwards from a normal man's jacket in fact it looks like a woman's zipper because it is completely backwards. I called and returned it and told them about the problem, they assured me it was a one in a million problem and they wanted to ship me a replacement. I told them fine but have someone check it first because if the zipper is like the one I have, I do not want it. Well they told me that their merchandise was quality checked before it shipped. Well the replacement arrived and it was just like the first one. I called them back and the customer service person said that since there was nothing wrong with the jacket they would charge me a restocking charge. I told her that the zipper was on the wrong side and that is why I am returning it. Made no difference to her. I said fine, you can argue with my credit card company.
I purchased this jacket and like it very much with the exception of the zipper. The zipper is backwards, you put the zipper starter pc into the left side of the jacket. Most if not all men's jacket do it the other way, the starter pc goes into the zipper holder and then you pull it up with you right hand. This requires using your left hand to pull it up. This would be the way ladies jackets would be made. Why is this like this or are all of them that way?rogerktaylor on Jan 30, 2014Please enter a valid question.Answer This Question
Thank you for contacting us rogerktaylor. I contacted the manufactory and was just told that for this particular style, all of the zippers are "backwards".
Please let us know if you have any further questions.overstockcustomercare1 on Feb 12, 2014
Be the first to ask a question about this product.
Usually leaves our warehouse in 1-2 business days.
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
* For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
Shop Overstock™ and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.