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The purse was beautiful unfortunately the wrong color was sent. I called and spoke to Customer Service and they were very nice. They were unable to send the right color because it was out of stock, so I returned the purse. If they had the right color I would have been very pleased with the purse. My overall experience with Overstock.com was very pleasant, and I will use them again.
I was looking forward to this designer bag as it iis not common as the other designer handbags around. I was quite disappointed with the quality of the leather. Although, it was soft to touch, it felt "flimsy, " and the inner lining looked and felt cheap. The leather straps were great and the exterior stitching was well done. Overall, it was not worth the price. I will definitely return this item.
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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