Buyers beware. If your designer handbag purchase does not have a red security tag on it when it is shipped to you, notify Overstock immediately. I just went through a maddening experience with the Overstock legal department demanding that the company provide proof a Fendi bag had a red security tag on it when it left the Overstock warehouse because it did not. The staff finally provided me a photo, but the Fenid bag in the photo had no red security tag. This should have been a simple return and refund made within 3 days of the date the item was received. But I ended up expending an inordinate amount of time defending my position. The custoemr service representatives were not helpful, and irresponsibly denied the accuracy of their photographs. Finally, someone in the legal department using common sense resolved the matter. I decided on this style of the Burberry bag because it matches a Burberry duffle bag wit the same Burberry pattern. The match is perfect. I am very pleased with this product.
- How did the color on site compare with the actual product? Very comparable to the actual product
- Please tell us about the quality of the product. Excellent
- How accurate was the sizing? Sizing was very accurate
Buyers make sure this is an authentic bag If you've ever owned a Burberry bag you will know to look for how it's marked inside. All older Burberry bags were made in Italy*. Interior plaques are either a leather tab with embossed words or a metal plaque that engraved Burberry - London. Behind the leather tab should have Made in Italy and a letter and number sequence. Some newer models of Burberry bags now have the "made in china" tag. Some of them are from the Check collection. Look at the label inside, the any lettering should be centered and all of the letters should be the same size and equally spaced. I'm suspicious of this bag because they do not show the side or interior views of it to be able to tell how the check pattern matches. On buyer states the bag is "stiff", this is exactly how real nova check bags are...STIFF. The nova check is not leather, it's poly coated vinyl
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. good
- How accurate was the sizing? accurate
I loved this bag but did not keep it as it just looked too big for my tiny frame. Great value and style. Would highly recommend to anyone who loves a large statement bag.
- How did the color on site compare with the actual product? spot on
- Please tell us about the quality of the product. excellent quality
- How accurate was the sizing? exact
arrived before est. delievery date, nicely packaged and mine did have the red security tag! dust bag included,just a beautiful burberry bag, it is a tad bit larger than stated, i would say this is more of a medium-large bag as opposed to just a standard mid-sized bag. its a little bit stiff, but iam sure with over time it will relax and soften up, fits over the shoulder nicely even with a winter coat,3 organized pockets on the inside,cell phone, keys, etc. very happy with this purchase and the sale price of this luxery bag..highly recommend! ty,ty,ty
- How did the color on site compare with the actual product? exactly as shown
- Please tell us about the quality of the product. everything i would expect from burberry
- How accurate was the sizing? bag a little larger than stated