Down and feather-filled products are packed tightly during shipping. Upon receipt, remove them from their packaging, fluff gently, and allow several hours to recover their full loft. In addition, being sealed in plastic packaging sometimes causes the scent of these natural products to concentrate to a disagreeable level. A few hours of airing usually removes the odor. We recommend that this coat is fluffed at least once a week to maintain down distribution.
You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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This down coat is fantastic! It is soooo warm, it sometimes gets too hot! For the price I paid, this is the best value coat I've ever had, and certainly the warmest. BUY IT.
My son & daughter-in-law loved them. Plus with all the bad weather nationwide, it was great to be able to find these jackets at such a great price. Everyone I checked out was sold out... Thanks!
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