The X32 Wireless Gaming Headset Is Powered By State-Of-The-Art 2.4/5Ghz Dual-Band Wi-Fi Radio Technology That Virtually Eliminates Wireless Interference. Equipped With Multiple Eq And Sound Field Expa......more
The X32 Wireless Gaming Headset Is Powered By State-Of-The-Art 2.4/5Ghz Dual-Band Wi-Fi Radio Technology That Virtually Eliminates Wireless Interference. Equipped With Multiple Eq And Sound Field Expander Presets, The X32 Allows Gamers To Mix And Match Audio Settings For Different Gaming Scenarios. Featuring Massive 50Mm Speakers And Lightweight Design, The X32 Delivers Superior Audio Quality And Extreme Comfort.
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Unfortunately this product wasn't for me... Initially, I was very excited to get the package in the mail. I've never owned Turtle Beaches before, but I'd heard amazing things about their products. After opening the package, it took me a while to figure out how to set up the headset. Fortunately, I have a TV that does not need an HDMI cable for the headset to work properly. Pairing the headset to the transmitter gave me a little trouble, but soon I was up and running...
This is where I became very disappointed in the quality of this product. I put on the headphones and there was a very obvious buzzing/static noise. The noise seemed to stop whenever I touched the arm of the microphone. The sound was also amplified when I turned the chat microphone on. I spoke with Turtle Beach and they gave me some solutions to solve this issue. However, none of their suggestions worked. They decided it might be the chat talk cord. After receiving a new one in the mail, I continued to have the same issue.
Turtle Beach even sent me a new pair of headphones, but I still couldn't get the buzzing to go away. They were very cooperative and helpful, but this product just didn't work for me. I returned both pairs I was sent. I am assuming the buzzing was due to RF interference. I've searched online and have seen others mention similar issues. However, I've also seen individuals who are extremely happy with the product, so I guess it just depends on the person and the type of electronics you have in your home that are located near the transmitter.
Fortunately, I have purchased the X12 model and I am very happy with them. I would definitely recommend them to others.
How did the image on site compare with the actual product? Very Accurate
How accurate was the on site description of the product? Very Accurate
Please tell us about the quality of the product. Mediocre
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This item will be delivered to you via USPS Trackable Media Mail or UPS Mail Innovations and will take from 2 days to 3 weeks from the time the item leaves our warehouse.
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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