Jaye Tyler (Caroline Dhavernas) is a quirky young woman in her early twenties, and a misfit in her family of overachievers. She works at a souvenir shop at Niagara Falls, and leads a pretty normal existence, until one day the extraordinary suddenly introduces itself into her world. The inanimate animals that populate the shop begin coming to life, bearing cryptic messages that only Jaye can hear, and she can't tell if she's hallucinating or if it's really happening. Her family thinks she's crazy, that's for sure, so she turns to her best friend Mahandra (Tracie Thoms) for advice, and also befriends a local bartender named Eric (Tyron Leitso), who tries to help her figure out the truth. As the animals lead her into the lives of others, involving herself in their problems in sometimes meddlesome, but often helpful, ways, she encounters a rich and eclectic medley of characters. Ultimately, though she is never entirely certain of her own sanity. Her life and the lives of others are touched by a strange magic that lends meaning to the seemingly random events of daily living.