The Civility Solution: What to Do When People Are Rude (Paperback)
 
Submit
Save for Later
Want to know when you'll get it? Go

What is “Estimated Delivery Date?”

This is an approximate delivery date and is not a guarantee. Delivery estimates are available only for select items to be delivered in the contiguous United States, excluding APO/FPO addresses and PO boxes. Your final shipping cost will be available at checkout.

OverstockTM Store Credit Card

6 or 12 Month Special
Financing Available
No Payments & No Interest on orders over
$150 if you pay in full within 6 months.
Learn More ›
No Payments & No Interest on orders over
$150 if you pay in full within 6 months.
Learn More ›

The Civility Solution: What to Do When People Are Rude (Paperback)

Today $9.74
Item #: 11977560
High Sellout Risk

    Many of us find ourselves confronted with rudeness every day and don’t know how to respond. P.M. Forni, the author of the acclaimed Choosing Civility, has the answer. In The Civility Solution, he provides more than one h......more

People Who Viewed This Viewed

Sponsored Links What's This?

Many of us find ourselves confronted with rudeness every day and don’t know how to respond. P.M. Forni, the author of the acclaimed Choosing Civility, has the answer. In The Civility Solution, he provides more than one hundred different situations, and shows us how to break the rudeness cycle. How would you respond to the following?

…A salesperson ignores your requests

…A fellow driver gives you the infamous “finger”

…Your child’s playmate misbehaves

…Your boss publicly reprimands you

P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.

DR. P.M. FORNI is an award-winning professor of Italian Literature at Johns Hopkins University, where in 2000 he founded The Civility Initiative. He has lectured at NASA, and universities and medical institutions around the country. He is the author of Choosing Civility: The Twenty-five Rules of Considerate Conduct. His work has been featured in The New York Times, the Washington Post, and the London Times, and he has appeared on NPR and Oprah.

Author:
Forni, P. M.
Genre:
REFERENCE / Etiquette
Audience:
General/trade
Format:
Paperback
Pages:
166
Language:
English
Publisher:
Griffin
Publish Date:
09/01/2009
Copyright Year:
2008
ISBN:
9780312369644
Height:
7.75 in
Wdth:
5.25 in
Thickness:
0.5 in
Unit weight:
0.35 lb
Was this product information helpful?
Thank you for your feedback.
 
 
 
Thank you. Your feedback will help us create the best experience for our customers.

There are currently no product reviews for this product.

Be the first to write a review

Overstock.com values your opinion. Please take a moment and share what you like or don't like about a product.

Product Q&A

Ask a Question

Be the first to ask a question about this product.
Shipping:

This item will be delivered to you via USPS Trackable Media Mail or UPS Mail Innovations and will take from 2 days to 3 weeks from the time the item leaves our warehouse. *

Standard Return Policy:

Items must be returned in new or unused condition and contain all original materials included with the shipment. More details

FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.

* For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

Buy Now with Bitcoin Learn More