I would have to agree, it's a book to listen too. Puts things into perspective.
- How did the image on site compare with the actual product? Same
- How accurate was the on site description of the product? On point
- Please tell us about the quality of the product. Great quality....
I read this book many years ago and enjoyed it then. Listening to the CD version is an excellent way to spend a usually mindless drive to and from work. Listening to this CD has revived my attitude toward my employees and changed my approach to problem solving in just one day. Excellent use of some down time.