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Quality Toolbox
Edition 2
Rating
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The 148 tools in this toolbox are for generating, organizing and evaluating ideas, analyzing processes, determining root causes, planning and basic data-handling. The text provides step-by-step instructions, examples and a tool matrix that lists the to......more
The 148 tools in this toolbox are for generating, organizing and evaluating ideas, analyzing processes, determining root causes, planning and basic data-handling. The text provides step-by-step instructions, examples and a tool matrix that lists the tools and categorizes them in three ways to facilitate selection. This second edition includes an additional 34 tools and 18 variations. A new chapter on "mega-tools" describes the evolution of quality improvement and the quality management systems within which the tools are used. Annotation )2004 Book News, Inc., Portland, OR (booknews.com)
- Author:
- Tague, Nancy R.
- ISBN:
- 9780873896399
- Format:
- Paperback
- Pages:
- 558
- Publish Date:
- 03/30/2005
- Publisher:
- Asq Pr
- Language:
- English
Portions copyright 2005 Muze Inc. All rights reserved.
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- 1 Stars 0
Overall Rating: 5
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Good Book
We were recommended to purchase this book and we're glad we did. Excellent information in it.
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