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Pretending You Care: The Retail Employee Handbook (Paperback)

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ITEM# 10706219
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Details

ITEM#: 10706219

Norm Feuti is a Massachusetts-based cartoonist and, with 15 years experience as a department store manager, a retail veteran. He has worked in stores such as Bostonian Shoes, Learningsmith, and Michael's Arts and Crafts. His comic strip "Retail," on which the book is based, is syndicated by King Features and featured in 20 newspapers nationwide.
Ah, retail. It has lured in the best of us with promises of employee discounts (a sham), the "fun" of working with people (not so much), and flexible hours (don't make me laugh).

What we got instead: cranky customers, sadistic managers, idiotic coworkers, and, oh yeah, the hell that is doing inventory.

But there are ways to lessen the pain, and this retail handbook will show you how. Inside you'll learn how to handle the crazies (both customers and coworkers), feign product knowledge, and make the best of working the register, all the while, of course, pretending you care. This book takes years of retail experience and condenses it into a guide that is as funny as it is useful.

If you work in retail now, have done so in the past, or plan to do so in the future: this is the book for you.

Specs

ISBN 9781401308902
Genre HUMOR / Topic / Business & Professional
Format Paperback
Pages 298
Publisher Date 2007-10-16 00:00:00.0
Publisher Hachette Books
Copyright Year 2007
Height 8.25 in
Wdth 5.5 in
Thickness 1.0 in
Unit weight 0.75 lb
Language English
Subtitle The Retail Employee Handbook
Audience General/trade
Authors Feuti, Norman
Dimensions 9.0x6.45x0.75
Country of Origin United States

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