Perfect Phrases for Managers and Supervisors (Paperback)
 
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Perfect Phrases for Managers and Supervisors (Paperback)

Edition 2
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Item #: 12530449

    The Right Phrase for Every Situation . . . Every Time

    Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

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The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

Meryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.

Author:
Runion, Meryl
Series Title:
Perfect Phrases
Genre:
BUSINESS & ECONOMICS / Business Communication / General
Audience:
Professional and scholarly
Edition:
2
Format:
Paperback
Pages:
186
Language:
English
Publisher:
McGraw-Hill
Publish Date:
06/18/2010
Copyright Year:
2010
ISBN:
9780071742313
Height:
8.0 in
Wdth:
5.0 in
Thickness:
0.5 in
Unit weight:
0.5 lb
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