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Perfect Phrases for Managers and Supervisors (Paperback)

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ITEM# 12530449
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    ITEM#: 12530449

    Meryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.

    The Right Phrase for Every Situation . . . Every Time

    Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

    Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

    • Setting a tone of mutual trust and respect
    • Dealing with difficult employees and delicate problems
    • Conducting interviews and performance reviews
    • Empowering your people
    • Disciplining workers or terminating employment


    ISBN 9780071742313
    Genre BUSINESS & ECONOMICS / Business Communication / General
    Format Paperback
    Pages 186
    Publisher Date 2010-06-18 00:00:00.0
    Publisher McGraw-Hill
    Copyright Year 2010
    Height 8.0 in
    Wdth 5.0 in
    Thickness 0.5 in
    Unit weight 0.5 lb
    Language English
    Series Name Perfect Phrases
    Edition Number 2
    Audience Professional and scholarly
    Authors Runion, Meryl

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